SwissWineHouse Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.swisswinehouse.com and SwissWineHouse LLC and governs data collection and usage.
For the purposes of this Privacy Policy, unless otherwise noted, all references to SwissWineHouse LLC includes www.swisswinehouse.com and “SWH”. The website is a site for distribution and ordering of wine.
By using the SwissWineHouse website, you consent to the data practices described in this statement.

1.      Collection of your Personal Information

In order to better provide you with products and services offered, SWH may collect personally identifiable information, such as your:

- First and Last Name - Mailing Address - E-mail Address - Phone Number

If you purchase products or services from SWH, we will also collect billing and credit card details. This information is used solely to complete your transaction.

In addition, SWH may gather non-identifiable demographic information that is not unique to you, such as: Age, Gender, Race.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through SWH's public message boards, this information may be collected and used by others.

We do not collect personal information unless you voluntarily provide it. However, certain services may require you to share information, including:

  • Registering for an account

  • Entering a sweepstakes or contest

  • Signing up for offers from third parties

  • Sending us an email

  • Submitting payment details when ordering products

We use this information to communicate with you regarding products or services you request. Additional personal or non-personal information may be collected in the future.

2.      Use of your Personal Information

SWH collects and uses your personal information to operate and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from SWH and its affiliates.

3.  Sharing Information with Third Parties

SWH does not sell, rent or lease its customer lists to third parties.

SWH may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. SWH may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to SWH and they are required to maintain the confidentiality of your information. SWH may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SWH or the site; (b) protect and defend the rights or property of SWH; and/or (c) act under exigent circumstances to protect the personal safety of users of SWH or the public.

Opt-Out of Disclosure of Personal Information to Third Parties In connection with any personal information we may disclose to a third party for a business purpose, you have the right to know: You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the disclosure of your personal information. If you exercise your right to opt-out of the disclosure of your personal information, we will refrain from disclosing your personal information, unless you subsequently provide express authorization for the disclosure of your personal information. To opt-out of the disclosure of your personal information, email info@swisswinehouse.com to notify us.

4.      Tracking User Behavior

SWH may keep track of the websites and pages our users visit within SWH, in order to determine what SWH services are the most popular. This data is used to deliver customized content and advertising within SWH to customers whose behavior indicates that they are interested in a particular subject area. Automatically Collected Information about your computer hardware and software may be automatically collected by SWH. The categories of personal information that we disclosed about you for a business purpose. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the SWH website.

5.      Use of Cookies

The SWH website may use “cookies” to personalize your online experience. A cookie is a text file placed on your hard drive by a web server. Cookies cannot run programs or deliver viruses. They are uniquely assigned to you and can only be read by the server that issued them.

Cookies save time by recalling your information on subsequent visits. For example, if you personalize SWH pages or register for services, cookies help retrieve your details (such as billing or shipping addresses).

You can accept or decline cookies. Most browsers accept them automatically, but you can modify settings to decline. If you decline, some interactive features of the site may not function fully.

6.      Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

7.      Security of your Personal Information

SWH secures your personal information from unauthorized access, use, or disclosure. SWH uses the following methods for this purpose: - SSL Protocol
You will typically see the prefix https:// before the website address in your browser’s address bar and, indicating that SSL encryption is active.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

8.      Right to Deletion

Subject to certain exceptions outlined below, upon receiving a verifiable request from you, we will:

  • Delete your personal information from our records; and

  • Instruct any service providers to delete your personal information from their records.

Please note that we may be unable to comply with a deletion request if retaining your information is necessary to:

  • Complete the transaction for which the information was collected, fulfill the terms of a warranty or product recall in accordance with federal law, provide a requested good or service, or otherwise perform a contract between you and us;

  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible;

  • Debug and repair errors that impair intended functionality;

  • Exercise free speech, ensure another consumer’s right to free speech, or exercise another right provided by law;

  • Comply with the California Electronic Communications Privacy Act;

  • Conduct public or peer‑reviewed scientific, historical, or statistical research in the public interest, where deletion would likely render the research impossible or seriously impaired, provided we have obtained your informed consent;

  • Enable internal uses reasonably aligned with your expectations based on your relationship with us;

  • Comply with an existing legal obligation; or

  • Otherwise use your personal information internally in a lawful manner consistent with the context in which you provided it.

9.     Children Under Thirteen

SWH does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

10.   Opt-Out & Unsubscribe from Third-Party Communications

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from third-party partners of SWH by contacting us via email at: info@swisswinehouse.com

11.   E-mail Communications

From time to time, SWH may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from SWH or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from SWH, you may unsubscribe from emails by clicking the unsubscribe button.

12.   Changes to this Statement

SWH reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

13. Contact Information

SwissWineHouse welcomes your questions or comments regarding this Privacy Statement.
If you believe that SWH has not adhered to this Statement, please contact us at:
info@swisswinehouse.com or 730 Arizona Av., Santa Monica, CA 90401, USA.

Effective Date:  December 11, 2025
Thank you for choosing SwissWineHouse.